Rooted in your neighbourhood
Plans fall apart.
Your village doesn’t.
Meet Backup Village by Neighborly Nest: your on-call circle of people you trust. One tap asks for a pickup, a meal drop-off or a little breathing room when family life gets messy.
Start with familiar faces. Make room for the unexpected.
A small circle. A clear promise.
How Backup Village works
Less scrambling.
More showing up.
Not a replacement for your regular childcare. A way to organise the little acts of support that get a family through a difficult day.
A request might look like
“My shift’s running late. Can anyone do school pickup at 3?”
One clear ask. Your trusted circle. A helping hand.
- 01
Start with your people.
Invite grandparents, neighbours and school-gate friends. Around five trusted people is a good place to start; everyone chooses when they can help.
- 02
Ask once. Reach your circle.
A late shift, a missed pickup, a sick-day scramble. Send one request with the task, time and details your helpers need.
- 03
The first free person steps in.
An available helper accepts the request, so you know who’s taking care of it. Small jobs, shared between people who have your back.
Trust comes before convenience.
Start with people you already know. For paid or unfamiliar helpers, our trust approach centres on background checks, shared ratings and clear rules about what helpers can and can’t do. Check a helper’s status and agree on the details before handing over care.
Availability isn’t guaranteed. Backup Village is for everyday support, not emergencies or medical care.
Make support part of the routine
A plan for your family.
A monthly membership keeps your circle organised. Explore the current plans below; check each plan’s details for what’s included and any separate helper costs.
Free
For individuals getting started
$0/month
- 1 workspace
- Up to 3 team members
- Basic analytics
- Community support
Family backup belongs at work, too.
Exploring caregiver benefits for your team? Learn about our approach to helping working parents handle last-minute disruptions.
It starts with a few familiar faces
You don’t have to do
every day alone.
Think of the people you’d call when plans change. Bring them together before the next last-minute scramble.